Ford will begin making its London-based GoDrive carsharing service available to the public. The service offers flexible, practical and affordable access to a fleet of cars for one-way journeys with easy parking throughout the city.
The project started as one of more than 25 experiments that form Ford Smart Mobility, Ford’s plan to use technology and innovation to take the company to the next level in connectivity, mobility, autonomous vehicles, the customer experience and big data. The pilot was called City Driving On-Demand. The application being introduced to the public is called GoDrive.
With the global carsharing industry expected to exceed $6 billion USD (£3.8 billion) by 2020, Ford is introducing GoDrive to target on-demand use and gain insight on emerging mobility trends and customers’ carsharing habits. Ford is exploring the opportunity for car‑sharing services, working with Londoners to better understand their mobility needs and travel and parking patterns.
Intended to complement existing transport systems for integrated journeys, GoDrive is the only carsharing service offering one-way trips with guaranteed parking. A pay-as-you-go approach, with pay-by-minute pricing covers congestion fees, insurance and fuel. Drivers use a smartphone app to easily reserve and access a car. Half of the fleet consists of Ford Focus Electric vehicles.
The pilot experiment launched with 100 registered members accessing zero‑emission Focus Electric or fuel-efficient, low-emission Fiesta 1.0-litre EcoBoost models from secure parking hubs near major public transport locations, such as Waterloo and Victoria railway stations. Ford now is inviting 2,000 people to register for a free expanded service offering 50 cars across 20 locations.
GoDrive also is notable for its continued evaluation and improvement through structured learning. Features regularly are added to the service based on learnings and customer feedback.
It is estimated that in the U.K. alone the carsharing sector will grow by 23 per cent from 2013 to 2025. A recent Ford-commissioned survey of 5,500 commuters in major European cities found that a majority of people consider their journey to work more stressful than their actual jobs, and 80 per cent of Londoners said they are late for work once a month or more due to hold-ups.
Since its launch earlier this year, feedback on the experiment has been largely positive, with the majority of initial users expressing optimism for the future of Ford in the growing carsharing space. Users have cited access to technologies found in Ford’s current model line‑up, such as Ford SYNC and parking assistance features, as a selling point of the project.
Members also highlighted the convenience of a one-charge, pay-as-you-go system that includes the London Congestion Charge (currently £11.50). Drivers can familiarise themselves with the car during a five-minute grace period free of charge. Running costs are displayed via their app.
With the experiment currently in its beta phase, Ford hopes to build on the initial success and gain further insight into user behaviour that will help refine the customer experience. Different weekend and day-hire pricing options, and further on- and off-street parking options will be investigated.
Ford also is exploring carsharing experiments in Germany, India, and the U.S. that will help the company determine how to best serve global customers as they face new mobility options in the future.