Tesla is recalling about 7,000 adapters for EV charging after the company received two reports of overheating that resulted in melted plastic on the plugs.
This recall does not involve the Tesla Wall Connector, Universal Mobile Connector, NEMA 14-50 adapter, or NEMA 5-15 adapter that came standard with your Tesla and that most of Tesla customers use for charging.
It only involves NEMA 14-30, 10-30, and 6-50 adapters, which are sold separately through the company’s online store as accessories and which are rarely used by Tesla customers.
In November 2016, we learned about two customers whose NEMA 14-30 charging adapters overheated. These are the only two such incidents that we know of anywhere in the world and neither resulted in any injuries or property damage. However, out of an abundance of caution, we’re replacing NEMA 14-30, 10-30 and 6-50 adapters that were made years ago by our original supplier.
If you have one of these NEMA 14-30 adapters and regularly use it, you will receive a replacement from Tesla within the next couple of weeks. If you do not regularly use it you will receive a replacement as soon as possible. Until then, we ask that you stop using your current adapter, and that you instead charge your car in a different way, such as with a Tesla Wall Connector or NEMA 14-50 adapter (if you have one), or by Supercharging.
Although there have been no incidents with NEMA 10-30 or 6-50 adapters, they have some common elements with the NEMA 14-30, so we will be replacing those as well. These replacements will take about three months to develop and manufacture. In the meantime, since none of these adapters has ever overheated, you can continue to use them if you do not have another way to charge your car.
If you need additional assistance, you can also contact us by phone at 877-798-3752 or by email at ServiceHelpNA@teslamotors.com.
How to determine if your adapter is affected by the recall
Your adapter will likely be included in the recall if you purchased it more than six months ago. To check, compare the part number on the prong side of the adapter to the table below. If you find a match, your adapter will be replaced.
Recalled Adapter Part Number NEMA 6-50 1016021-00-A NEMA 6-50 1016021-00-B NEMA 10-30 1016174-00-B NEMA 14-30 1018243-00-A NEMA 14-30 1018243-00-B The latest version of the NEMA 14-30 adapter does not need to be replaced. They have part number 1018243-00-C and have a gray plastic cap (on the right in the photo), rather than a black plastic cap (on the left in the photo).
