How Home Charging Is Enhancing the Electric Car Experience

More

Faraday Future Launches Limited Edition FF 91 2.0 For $309K

More

Kia EV9n to feature 800V ultra-fast charging and up to 541km of range

More

BMW i5 arrives with up to 601 hp and 582 km range

More

Truemag

  • Electric Car News
  • Electric Car Reviews
  • Plug-in Hybrids
  • Technology
  • Home
  • About Us
  • Privacy Policy
  • Advertise
  • Charging Map

All Volkswagen retail partners agree new sales model for ID. family

All Volkswagen retail partners have signed the agreement for the new sales model for vehicles from the all-electric ID. family.

The sales launch of the ID.3 marks the start of the agency model for private customers and small commercial enterprises that has already proven its worth for major customers over many years. The benefit for customers: They can switch seamlessly between online and offline channels and order direct from Volkswagen, while their preferred dealer remains their local contact. The dealer assumes the role of agent under the new model and receives a commission from Volkswagen for this service.

The agency model lays the contractual foundation for integrating online business and showroom-based business. From sales launch, customers can order vehicles from the ID. family direct from Volkswagen. At the same time, they select their preferred dealer for personalized customer care and local services.

Under the new model, dealers assume the role of agent for selling cars to private customers and small commercial enterprises. They look after acquisition, sales consultation, organizing test drives, transaction processing and vehicle handover in coordination with Volkswagen. The preferred dealer chosen by the customer at the beginning of the sales process receives the same commission and bonus as in showroom business, even if the vehicle is purchased online direct from Volkswagen. Volkswagen decides on the vehicle price, thus dispensing with complicated price negotiations. Dealers can therefore count on calculable compensation regardless of whether the customer buys their vehicle online or in the showroom.

Holger B. Santel, Head of Sales and Marketing Germany, commented: “All our partners are now 100% on board. Broad approval from our retail partners for the agency model is a strong signal for the future. From the customer’s perspective, Volkswagen and retail become one unit with the agency model. And this seamless, coordinated shopping experience at all touchpoints is exactly what our customers want.”

Volkswagen also takes responsibility for vehicle financing and bears the returns and residual value risk. As Santel explains: “The dealer no longer has to finance vehicles in advance. We also bear inventory cost and the costs associated with showroom vehicles. We are offering dealers an extremely attractive leasing concept for demonstration vehicles.”

Dirk Weddigen von Knapp, Chairperson of the Volkswagen and Audi partner association, said: “The agency model brings significant financial relief for dealers, and that is particularly important at the present time. Our partners can therefore focus on what makes retail so indispensable: personal, competent customer care. I am delighted that all partners have signed the jointly drafted agreement. That is confirmation of the great trust in the agency model and our association.”

The agency model also responds to growing customer demand to switch seamlessly between online and offline channels during the entire buying process. Subject to the customer’s consent, available data on the customer and their vehicle is used to communicate with them individually and consistently across all touchpoints. “Thunder”, the new IT system, is being developed and will debut at dealers with the launch of the ID. family. The configuration process is being simplified, too: It will only take ten clicks to configure the entire vehicle.

May 21, 2020Blagojce Krivevski
Scania to deliver 75 electric trucks to ASKO in NorwayXpeng Motors Receives Production License for Its Zhaoqing Factory
You Might Also Like
 
Ford, Volkswagen Sign Agreements for Joint Projects on Commercial Vehicles, EVs, Autonomous Driving
 
New Volkswagen Arteon debuts with Shooting Brake version and plug-in hybrid powertrain
Blagojce Krivevski

Blagojce Krivevski is physicist and green technology lover. Keep in touch with Blagojce through his email, web site, Twitter, Linkedin, Facebook and Google+.

May 21, 2020 Electric Car NewsID 3, ID3, Volkswagen, Volkswagen ID, Volkswagen ID 3, Volkswagen ID3
Follow Us
  • facebook
  • twitter
  • google-news
  • linkedin
  • youtube
  • instagram
  • rss
Recent News
Citroen “Ami For All” Is A New Mobility Solution For People Lower Limb Disabilities
June 6, 2023
Volvo Cars reports May global deliveries, EV sales up 196% year-on-year
June 6, 2023
Daimler Buses launches new subsidiary with focus on designing and building e-infrastructure
June 6, 2023
In one year, the number of electric taxis at Denmark’s largest taxi company has increased by 75%
June 6, 2023
UK: All-electric vehicles take 16.9% market share in May
June 5, 2023
About
ElectricCarsReport.com ElectricCarsReport.com is a website dedicated to pure electric vehicles and the full range of consumer information and tools about electric cars, green technology energy, and the environment.
Latest News
Citroen “Ami For All” Is A New Mobility Solution For People Lower Limb Disabilities
June 6, 2023
Volvo Cars reports May global deliveries, EV sales up 196% year-on-year
June 6, 2023
Daimler Buses launches new subsidiary with focus on designing and building e-infrastructure
June 6, 2023
Get in touch

Email: [email protected]

Get new stories by email:
Archives
  • facebook
  • twitter
  • google-news
  • linkedin
  • youtube
  • instagram
  • rss
DMCA.com
© ElectricCarsReport.com | All Rights Reserved.