Ford Motor Company is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System.
In the affected vehicles, there is no audible chime when the vehicle is operational and the driver’s door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, “Theft Protection and Rollaway Prevention.”
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Ford will notify owners, and dealers will update the software for the door chime, free of charge.
Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford’s recall number is 13C07.
If you prefer, you can also contact NHTSA at 888-327-4236 and reference recall campaign #13V475000.
